Indiana University Health

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CNO & VP Patient Care Services

at Indiana University Health

Posted: 5/31/2019
Job Reference #: 100163774
Keywords: healthcare, patient

Job Description


Contact: Morgan Pluckebaum

The Chief Nursing Officer (CNO) is responsible for administration, management, and implementation of policies and programs for the covering the functional areas of nursing. The incumbent is expected to be a transformational leader who develops and supports a strong vision, a nursing shared-leadership structure, a professional practice model, and quality plans in a highly matrixed environment. The CNO is responsible for nursing policies, procedures, and standards to ensure quality patient care and nursing productivity. This role interfaces with senior leadership, front-line team members, executes corporate development strategy, and drives change initiatives across the system to optimize organizational potential. As the CNO, this position ensures that patient expectations are met or exceeded, assures the organization can implement its mission, oversees and integrates the care delivery system by partnering with patient care leaders from across the system. This position reports to the President, with a dotted line to the EVP & Chief Nurse Executive. IU Health is seeking a dynamic and accomplished healthcare executive who can work effectively in a highly matrixed and relationship-driven culture. The incumbent must be a visionary leader who knows how to effectively drive change in a complex and distributed yet system-oriented environment. The CNO must embody IU Health's mission, embrace its vision and must lead through respect, humility and intellectual curiosity.

North Suburban Area

IU Health North Hospital is part of the IU Health system's Indianapolis Suburban Region (ISR), focusing programs, care and outreach on the donut counties around Indy. North is joined by IU Health Tipton Hospital and IU Health Saxony Hospital to comprise the ISR North Suburban Area, and IU Health West representing the ISR West Suburban Area. Together, the hospitals, outpatient facilities and physician offices serve the state's fastest growing suburban communities, and are actively growing to meet the demands of the market.

We have engaged Korn Ferry to recruit on our behalf for the CNO - North Suburban Area. For confidential consideration please submit a cover letter and resume to


  • Requires current licensure as a Registered Nurse in the state of Indiana.
  • A Master's Degree (in Nursing, Health Administration or a related field) is required; Doctorate preferred.
  • If the Master's Degree is not in nursing then either a baccalaureate degree or doctoral degree must be in nursing.
  • Current or ability to obtain state of Indiana licensure as Registered Nurse.
  • Ideal candidates have a minimum 5-10 years of senior nursing leadership experience in a complex environment, with a proven track record of excellent patient care and operational results.
  • Must be a graduate of an ACEN/CCNE Accredited School.
  • Actively engaged in professional development and service.
  • Leader will have a demonstrated track record of professional advancement and contributions to the profession such as active involvement in professional organizations and board participation, Has achieved or is in pursuit of specialty certification.
  • Experience in a complex Academic Medical Center environment preferred.
  • Requires knowledge and experience in human relations; finance; operations management; strategic planning; and community relations.
  • Strong demonstrated transformational and complex, matrixed leadership skills (inspiring, problem solving, communication across multiple organizations, executing) to champion achieving the vision of the organization.
  • Experience managing multiple complex projects involving multiple customers, interests and goals.
  • Strong blend of management skills and technical expertise demonstrated by superior planning, decision-making, negotiation, leadership, and financial management skills/knowledge. Focused on adding value to the bottom line of the business, in order to foster a preeminent healthcare environment.
  • Strong communication and relationship-building skills with all levels of employees, management, and community leaders. A proven leader who is an effective, creative and visionary problem solver.
  • A high energy and enthusiastic leader with an executive presence to match.
  • A proven leader is able to recruit, develop, and mentor a top-notch team capable of supporting future growth. Demonstrated leadership in promoting diversity and inclusion in the workplace and community.
  • Experience designing organizational structures to achieve business and operational results.
  • Knowledge of industry issues, demonstrated experience and results such as 2nd Curve (transition from volume based to value based economics), accountable care and insurance/population risk models.
  • Knowledge of applicable Federal, State, and Local regulatory agency guidelines and laws.